Download Problems / Issues
We look forward to helping you quickly! Please provide:
1. the name of the product
2. the issue you are experiencing, and
3. an alternative email address (if you have one), just in case we cannot contact you for any reason.
Don't worry, we will be in touch as soon as possible with the information you require.
* PS. Ensure you check your junk folder in case your provider blocks our replies - a very common issue (we always reply to legitmate emails).